FAQ

What locations can I see during a helicopter tour?

Our tours cover iconic spots like Roskilde, Copenhagen, and picturesque landscapes across Denmark.

Can I customize a private flight or charter service?

Yes, we offer fully tailored charter solutions to fit your schedule and destination needs.

How many people can one of your helicopters accommodate?

In general between 3-5 passengers depending on type of helicopter you book and your total weight. But let us know if you are more and we will make that happen too.

Can you pick me up anywhere I want to and set me off anywhere I need to?

Yes (almost). There are a number of considerations that we must pay respect to but Copenhagen Helicopter will always do the research and obtain necessary permits.

Can disabled people fly in a helicopter?

Yes. Unless the disabled person is a danger for him- or herself or to other passengers. If the disabled person can not enter and exit the helicopter by him- or herself, the disabled person must be accompanied by minimum one (1) paying assistance.

We have great experiences flying with disabled passengers. If you have any questions in this regard, please do not hesitate to call or email our team.

Is OnDemand only for business?

No, we serve everyone from incl. busy sports people, musicians, weddings to private tours when you want to spoil your loved ones.

What safety measures are in place for flights?

We operate with Danish AOC’s (Air Operator Certificate), regularly audited by the Danish Authorities, ensuring a safe, secure and comfortable experience for all passengers.

We thoroughly brief our passengers on the ground, what is allowed and not etc.. On board you’ll find a safety briefing leaflet like the ones found in an airplane, that describe the emergencies and equipment onboard.

The pilot can at any time abort the flight or refuse passengers, in case the pilot assess the passengers to be non-fit for flight.

How much may a passenger weigh?

We always ask about your weight out of a safety aspect. The reason is, there are different weight limitations for an aircraft. To stay within the helicopters limits at all time, in general a passenger may weigh up to 110kg. (242lbs). If the passenger weighs more and has not booked the entire helicopter but just one seat, expect we’ll request that the passenger book and buy two seats.

However, there may be a structural weight limitation a seat can handle, which if exceeded can deny boarding. Passengers must be able to sit in a seat without occupying the next seat physically and be able to use and lock the seatbelt.

Note: Despite if you weigh below 110kg. (242lbs), the flight can be refused to be flown, if the total weight of the helicopter exceed the total allowable weight limit, for example if more than one passenger are close to the 110 kg limit, due to this might exceed the helicopters total weight limit.

Bottom line, if in doubt, ask us before you book and we can give you a straight answer based on the individual situation your flight has.

How do I book a helicopter tour or charter service?

Simply use our Booking Platform for our standard Tours and Fly&Dine or contact our team online or by phone, and we’ll assist you with your needs.

What happens if the weather prevent you from flying and my payment?

As part of the pilots planning, we always follow up on the weather and advise you approx. 24 hours prior to departure if we expect to encounter any problems or at least the same morning with the latest weather forecasts.

It is very rare we can not fly, but safety always comes first and we also want our customers to have a good experience.

If you have made a payment for your flight and it is called due to weather reasons, a full refund will be made.

I get easily airsick in small airplanes. Will I also get easily airsick in a helicopter?

Probably not. The huge momentum in the helicopters spinning rotor blades works like a gyro, meaning forces from the outside such as wind gust has more difficulties to make an impact on the helicopter compared to a similarly sized airplane. So you can expect that a flight in a helicopter is more calm.

I know that airplanes can glide, if its engine(s) should fail. But helicopters scare me, because they drop to the ground like a rock, right?

No. Helicopters do actually glide as well, about 3-4 meter forward for every meter they descend without power. It is called “autorotation” and use the same principal as the maple seeds wing use when failling from its tree. It does not drop to the ground like a rock, but glides slowly and safely to the ground.

All commercial pilots are examined in these autorotation’s every 6th month. The demand is that the pilot can complete the autorotation with the engine in idle (same effect as if it was turned off) and land on a spot +/- approx. 15 meters without damage to the helicopter. The helicopter can do with a small area in an emergency and touch down on the ground with very little forward speed in contrast to a normal small airplane, that with its engine turned off or in idle lands with speed and need approx. min. 400 meters of flat surface.

A good example of a non-dramatic autorotation in a small helicopter (Airbus H120) can be seen here.